The Senior Documentation Specialist is an essential part of the INVISION team and will work with business analysts, quality assurance specialists and developers. This person will be responsible for producing technical documentation in support of the software development process. Primarily this will involve online user documentation, release notes, and training materials. Assist in the development and execution of a strategy for single sourcing.
Responsibilities
· Prepare and/or maintain documentation including, but not limited to, online user documents, release notes and training materials.
· Update existing files to reflect changes in software products.
· Become proficient in the internal systems.
· Work with Agile teams to produce documentation deliverables in a timely manner.
· Synthesize complex software and write for multiple audiences that are non-technical.
Requirements:
· Bachelors Degree, preferably in Technical Writing, Communications or similar field.
· 5 - 10 years of professional technical writing experience in the software industry.
· Excellent communication skills.
· Experience with Author-it and/or RoboHelp required.
· Experience working in an Agile environment is preferred.
· Ability to multitask, manage multiple projects, operate under pressure and meet challenging deadlines.
· Knowledge of tradition media, traffic advertising and/or digital platforms is a big plus.
Location: New York, NY or Herndon, VA
INVISION is an Equal Opportunity Employer.
Please send resume, salary history and position interest to careers@invisioninc.com